Shipping policy

Shipping Policy

Thank you for shopping with Neelzo. We are committed to delivering your orders quickly, safely, and efficiently.

1. Order Processing Time
All orders are processed within 1-2 business days after payment confirmation. Orders are processed only on business days; orders placed on weekends or public holidays will be processed the next business day.

2. Shipping Methods
We currently ship within India only, using trusted courier partners.

3. Shipping Costs
We offer free standard shipping on all orders within India.

4. Delivery Timeframes
Standard shipping typically takes approximately 3–5 business days after processing. Actual delivery time may vary based on location, courier availability, and demand.

5. Tracking
Once shipped, you'll receive a confirmation email/SMS with tracking details.

6. International Shipping
Neelzo currently ships only within India and does not offer international shipping.

7. Lost, Damaged, or Missing Packages
Please contact us within 4 days of delivery with your order details and photos if the package arrives damaged or is missing.

Contact: support@neelzo.com | 8076933625 | neelzo.com